Privacy Policy

1. Scope

This Privacy Policy explains how Camcraft Atelier (“we”, “us”) handles personal information when you visit our website, enroll in courses, or contact support.

2. Data we collect

• Account data: name, email, password hash.
• Transaction data: purchased courses, billing details (processed by payment providers).
• Usage data: pages visited, device information, approximate location (city-level).
• Support data: messages you send via our contact form.

3. How we use data

• Provide and improve courses and site functionality.
• Process payments and deliver receipts.
• Respond to inquiries and provide customer support.
• Detect abuse, secure accounts, and comply with law.

4. Sharing

We share data with vendors who help us operate the service (e.g., hosting, analytics, payment processing). These vendors process data under contracts consistent with this Policy. We may disclose information to comply with legal requests or protect our rights.

5. Cookies

We use essential cookies for sign-in and preferences (including theme) and limited analytics cookies to understand site performance. You can manage preferences via browser settings. See the cookie notice in the footer for choices.

6. Your rights

Depending on your location, you may request access, correction, deletion, or portability of your data, or object to certain processing. We will honor verified requests as required by applicable law.

7. Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method is 100% secure; we continuously refine our controls.

8. Retention

We retain data for as long as your account is active and as needed to provide services, comply with obligations, resolve disputes, and enforce agreements.

9. Children

Our courses are intended for individuals 16 and older. We do not knowingly collect personal data from children under 16 without appropriate consent.

10. Changes

We may update this Policy periodically. Material changes will be highlighted on this page with a new effective date.

11. Contact

Questions about privacy? Contact us at [email protected] or +1 (415) 569-9024.